Limited Warranty
15-Year Residential & 5-Year Commercial
Performance Floors & Coating warrants against delamination of our concrete coating systems — 15 years for residential, 5 years for commercial — from the date of original installation.
Which warranty applies to your installation?
What This Warranty Covers
Performance Floors & Coating warrants that our concrete coating systems will not delaminate from a properly prepared and installed surface for 15 years from the date of original installation.
Coverage is limited to delamination only on horizontal floor surfaces. This warranty does not apply to stem walls, vertical surfaces, or any non-floor application. This warranty does not cover cracking, discoloration, UV fading, or any other condition not expressly listed above. Replacement is limited to the cost of materials required to repair or replace the delaminated area, at the sole discretion of Performance Floors & Coating.
This warranty is transferable to one (1) subsequent purchaser or transferee of the property for the remainder of the original 15-year term, provided PF&C is notified within 30 days of the property sale.
Performance Floors & Coating warrants that our concrete coating systems will not delaminate from a properly prepared and installed surface for 5 years from the date of original installation.
Coverage is limited to delamination only on horizontal floor surfaces. This warranty does not apply to stem walls, vertical surfaces, or any non-floor application. This warranty does not cover cracking, discoloration, UV fading, or any other condition not expressly listed above. Replacement is limited to the cost of materials required to repair or replace the delaminated area, at the sole discretion of Performance Floors & Coating.
This warranty is non-transferable and applies only to the original purchaser at the original installation location.
Labor coverage: Labor costs for inspection, testing, or repair are covered under this warranty only if the failure is determined to be covered by this warranty. Labor is not covered for issues that fall outside the scope of warranty coverage.
What Is NOT Covered
The following are explicitly excluded from this warranty. No claim will be accepted for any of the conditions listed below.
- Cracks — any cracking of the coating or substrate
- UV exposure — yellowing, fading, or color change
- Chipping or impact damage — from tools, equipment, or dropped objects
- Hydrostatic pressure — moisture migration from below the slab
- Chemical or corrosive damage — from liquids, solvents, or cleaners
- Animal damage — chewing, clawing, or waste
- Extreme heat — exposure over 250°F
- Fire or smoke damage
- Abuse or intentional damage
- Alterations by others — any work not performed by PF&C
- Stem walls & vertical surfaces — horizontal floor surfaces only
This warranty also does not apply where failure results from improper substrate preparation, including surfaces that were not mechanically ground to remove previous coatings, sealers, oils, curing compounds, or other adhesion barriers. The substrate must have a minimum 50–100 grit profile, a neutral pH of 7, and moisture vapor transmission not exceeding 3 lbs.
Warranty Conditions
This warranty applies to the coating at its original place of installation only, on horizontal floor surfaces only. The warranty will be void if the materials are installed in violation of applicable local codes or ordinances, or in a situation not intended for product use.
Residential applications. Applies to all residential floor installations. Does not apply to salt-water applications, bathroom showers or tubs, or decks or pressure-treated lumber. The warranty is transferable to one (1) subsequent purchaser for the remainder of the original 15-year term, provided PF&C is notified in writing within 30 days of the property sale.
Commercial applications. Applies to all commercial floor installations across eligible surface types, excluding stem walls and vertical surfaces. This warranty is non-transferable and applies only to the original purchaser at the original installation location.
Authorized installer required. This warranty is only valid where the coating was applied by an authorized PF&C installer in accordance with standard PF&C product specifications and application procedures. Any alterations, additions, or repairs made by parties other than PF&C — except emergency repairs — will void this warranty.
How To Make a Claim
Slip & Fall Disclaimer: Any surface can be slippery when wet. Performance Floors & Coating assumes no responsibility for injury resulting from a slip or fall. It is the purchaser’s sole responsibility to provide for their own safety and the safety of their guests.
Paid Repair Services
Issues not covered under warranty — including cracks, crumbling, substrate failure, or customer-caused damage — may still be eligible for paid repair service. Minimum service charge starts at $250. Use the repair inquiry form below or contact us at production@performancefloorsandcoating.com or call (813)212-2271.
Miscellaneous
No one is authorized to make any other warranties on behalf of Performance Floors & Coating. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE, TO THE EXTENT PERMITTED UNDER FLORIDA LAW. Any claims for incidental or consequential damages are expressly excluded to the fullest extent permitted by applicable law.
This warranty is governed by the laws of the State of Florida. Any dispute shall be subject to the exclusive jurisdiction of the state and federal courts located in Hillsborough County, Florida.
Submit a Claim or Repair Request
What best describes your situation?
Paid repair services are available for damage not covered under warranty — including cracks, chipping, discoloration, and substrate failure. A minimum service charge of $250 applies.
